Shipping Policy
At ZEL, we strive to provide fast and reliable shipping services to ensure a smooth shopping experience. Please review our shipping policy below for details on delivery times, costs, and international shipping.
Delivery Time
- Orders are delivered within 1 to 3 days depending on your location.
- You will receive a tracking number once your order has been shipped.
Shipping Costs
- Shipping fees vary based on location and order weight. The exact cost will be displayed at checkout.
- For orders above a certain amount, we may offer free shipping (check promotional offers).
International Shipping
- Yes, we offer international shipping to several countries.
- Shipping costs and delivery times will be calculated at checkout based on your destination.
- Customers are responsible for any customs duties or import taxes charged by their country.
Order Processing
- Orders are processed within [X hours] after payment confirmation.
- Processing time may vary during peak seasons or promotional periods.
Tracking Your Order
- Once shipped, you will receive an email or SMS with tracking details to monitor your order’s progress.
Delays & Issues
- While we aim for timely deliveries, unexpected delays due to weather, customs, or other factors may occur.
- If your order is delayed beyond the estimated timeframe, please contact our customer service for assistance.
For any shipping-related inquiries, feel free to reach out to our support team.